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Service-level agreement
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#	Item
631	sugar_COS_lozenge button_CMYK Add to Reading List Source URL: media.sugarcrm.com Language: English - Date: 2008-05-02 16:51:00 Customer experience management PHP programming language Help desk SugarCRM Electronic commerce Customer relationship management Customer support Call centre Service-level agreement Marketing Software Information technology management
632	University of Zurich Zurich Open Repository and Archive Winterthurerstr. 190 CH-8057 Zurich http://www.zora.uzh.ch Add to Reading List Source URL: www.zora.uzh.ch Language: English - Date: 2010-11-29 11:19:31 Supply chain management Food safety Information technology management Outsourcing Service-level agreement Supply chain Traceability Track and trace Logistics Technology Business Management
633	Nederland ICT Terms and Conditions The Nederland ICT Terms and Conditions are filed with the Chamber of Commerce under number[removed]The Dutch version of this document prevails. This means that in the event of doubt, Add to Reading List Source URL: www.luminis.eu Language: English - Date: 2014-10-06 08:07:53 Information technology management Legal documents BT Group Service-level agreement Contractual term Finance GSA Advantage Supplier Risk Management Contract law Law Business
634	Meeting Quality of Service Requirements Wolfgang Emmerich London Software Systems Dept. of Computer Science Add to Reading List Source URL: architecting.co.uk Language: English - Date: 2014-09-23 17:20:49 Service-level agreement Management Meta-Object Facility Quality of service Computing Technology Information technology management Contract law Outsourcing
635	1. Service Level Agreement (SLA), Wartungsfenster, Regress, Back-Up und Support 1.1. Add to Reading List Source URL: www.all-for-one-cloud.com Language: German - Date: 2013-09-20 03:07:14
636	Global Service & Support Technical Assistance Center Guide (TAC) www.harmonicinc.com Add to Reading List Source URL: harmonicinc.com Language: English - Date: 2015-01-29 11:19:07 Help desk Outsourcing Business Management Network management Customer support Service-level agreement Technical support Technical assistance center Marketing Information technology management Customer experience management
637	MARKETO CUSTOMER SUPPORT SERVICES Execute your next campaign with confidence knowing that Marketo Customer Support is close at hand when you need technical assistance or help. Your subscription includes access to our tea Add to Reading List Source URL: docs.cdn.marketo.com Language: English - Date: 2014-07-28 13:24:08 Help desk Information technology management Outsourcing Technology Customer support Technical support Service-level agreement Customer relationship management Email Marketing Customer experience management Business
638	DOC Document Add to Reading List Source URL: www3.hants.gov.uk Language: English - Date: 2014-05-13 10:20:19 Service-level agreement Academy Education Information technology management Outsourcing Contract law
639	SLA Calculus [removed]SLA Calculus Add to Reading List Source URL: eldorado.tu-dortmund.de Language: English - Date: 2015-01-21 21:40:29 Network performance Probability and statistics Management Information technology management Queueing theory Service-level agreement Queueing model Network calculus Service-oriented architecture Statistics Stochastic processes Markov models
640	DE-CIX Management GmbH (“DE-CIX”) Mutual Service Level Agreement st January 1 , 2008 Add to Reading List Source URL: www.de-cix.net Language: English - Date: 2012-03-01 05:23:54 CIX Peering Interxion Data center Virtual LAN TelecityGroup Network switch IEEE 802.1Q Computing Network architecture Internet

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